Customer retention is a crucial aspect of any successful business. It is often more cost-effective to retain existing customers than to acquire new ones, and satisfied customers are more likely to spread positive word-of-mouth about your business.One of the key benefits of customer retention is that it helps to build...
How to get more Referrals and Improve Customer Retention for your service business by Mostafa Hosseini
Paul Wright All right welcome everyone. Your next session on Profit Club and Profit Club Academy, and in my search for global excellence, I've tracked down Mostafa Hosseini from Calgary, Canada. He's gonna join us for a presentation today about customer retention. So Mostafa, thanks for joining us. ...
Why customer retention is important to a business?
https://youtu.be/j7vfYQII_KM Nine out of 10 business owners that I talked to and know, hurt themselves with this topic that I want to talk about. And that's the process of customer retention. WHAT IS CUSTOMER RETENTION IN SIMPLE WORDS? Customer retention is the process of staying in touch with your customers,...