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Customer Service

Tag: Customer Service

Customer service refers to the support and assistance provided to customers by a company or organization.

This can include answering customer inquiries, resolving issues or complaints, and providing information about products or services.

Customer service may be provided in a variety of ways, such as through phone or email support, live chat, or in-person interactions at a store or service center.

The goal is to ensure that customers have a positive experience with a company and to help build loyalty and trust.

Providing excellent service is important for businesses, as it can help to improve customer satisfaction and retention, and ultimately contribute to the overall success of the organization.

How to get more Referrals and Improve Customer Retention for your service business by Mostafa Hosseini

By Mostafa HosseiniIn Business TipsPosted August 14, 2019

  Paul Wright All right welcome everyone. Your next session on Profit Club and Profit Club Academy, and in my search for global excellence, I've tracked down Mostafa Hosseini from Calgary, Canada. He's gonna join us for a presentation today about customer retention. So Mostafa, thanks for joining us.  ...

Tags: Business KPIs, coaching marketing program, customer retention, Customer Service, How to get referrals, referral program, values, Viral Coefficient
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